Refund and Returns Policy

Ensuring customer satisfaction

You can easily exchange or return goods within 30 days of receiving your order. Not feeling it much? We’ll handle the exchange or refund — it’s simple.

Return or exchange conditions

We will only consider accepting returns or exchanges of unwashed and unused items within 30 days of receiving your order.

Contact our support team for instructions on the returns process: [email protected].

For any exchanges, we will ship the exchange item upon receipt. For qualified returns, a refund or store credit for the cost of the items less shipping charges will be offered and will be processed upon receipt of the returned items.

Customers are responsible for return shipping costs. Exchange shipping costs are covered by harber.store. Items must be unused and unworn and will be inspected for eligibility.

Customers are responsible for all shipping costs on returns and replacements if the exchange is not due to harber.store error, so please be sure to refer to the size chart and confirm the size selected before placing any order. Remember to review your shipping address.

Quality Assurance harber.store is dedicated to providing you with top quality clothing and merchandise.

Our dedicated inspection teams will inspect your orders for imperfections before packaging. Sometimes a problem can be overlooked or hidden, and we’re happy to solve it.

Refund

Refunds will be issued once the returned items are received and checked for eligibility. Refunds will be credited back to your original payment method or credit. This method will reflect back to your account within 30 days.

Late or missing refunds

Your refund will be processed and a credit will automatically be applied to your credit card or original payment method within a certain number of days of receiving your approval.

Missing or delayed refunds: If you haven’t received your refund yet, check your bank account first. Next, contact your credit card company as it may take some time for the refund to appear on your account.

Questions and contact us

If you have any questions, complaints or complaints regarding our privacy practices, please contact us using the information provided below: [email protected].

Email: [email protected]

Address: 72 Woodbine Street, Waterbury, Connecticut 06705, USA

Working hours: 8:00AM – 6:00PM Monday to Saturday (Sunday off)